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Refund policy

We understand that there will be cases when our products may not be the right match for you. If this is the case, reach us with in 3 days of delivery and you will be eligible for a refund or an exchanges .

In addition, you will have to pay for the shipping costs to return the unwanted products. Upon inspection, we will give you a refund to the product in their original condition that is undamaged and not removed from its sealed package.

To initiate a return or exchange, you must email ziaplayalong@yahoo.com within 3 business days of receiving your item to be eligible. Once we receive the product from you, the refund will be processed within 1-3 business days and the amount will go to the original form of payment.